DELIVERY INFORMATION
Updated a month ago
Please choose your location from the dropdown below:
THINGS YOU NEED TO KNOW...
- You’ll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.
- All delivery timeframes start from the day after you place the order unless specified.
- Gift Card purchases don’t count towards qualifying for a free delivery threshold.
- Unfortunately, we’re unable to deliver to Military Addresses in EU countries.
- In the unlikely event that you don’t receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us.
SHIPPING EXCLUSION LIST
We currently do not ship to the following places:
Afghanistan, Belarus, Burundi, Bonaire, Cambodia, Central African Republic, Cuba, Democratic Republic of Congo, Guadeloupe, Iran, Iraq, Kosovo, Lebanon, Libya, Mali, Martinique, Myanmar, Nicaragua, North Korea, Northern Marianas Islands, Oaxaca Region of Mexico, Pakistan, Reunion, Russia, Somalia, South Georgia and South Sandwich Islands, South Sudan, Sudan, Gauteng Province of South Africa, Syria, St. Barthelemy, St. Martin, St. Pierre and Miquelon, Ukraine, Venezuela, Yemen, Zimbabwe.
FAQ
The Import One-Stop Shop (IOSS) is an electronic portal that businesses can use to comply with their VAT obligations on distance sales of imported goods. Since 1st July 2021, all goods imported into the EU with a value of up to €150 are subject to VAT. No additional VAT fees should be paid for the delivery of parcels in Europe under €150. For orders over €150, your order will be shipped DDU (Delivery Duty Unpaid).
Let customers speak for us
Ordered and received my perfume in a timely manner, would not hesitate to use again
Absolutely outstanding quality item, in Bix and in perfect condition. Excellent packing and fast delivery. Many thanks ☆☆☆☆☆
Yachew offered the best price with free delivery. It took a while to arrive, but it was worth the wait.
Thank you very much, happy, quick delivery, packaged well, would buy from again.
Brand new, as described, quick and well packaged
Paul is very nice and emailed me multiple times about the status of ny order. They have a lot of thomas items and Im sure i will order again soon.
Excellent price.Controller looks good.Son says its works good and has had no problems.Hes very happy with his new controller.Delivery was quick and communication Excellent.Would buy again from this company
Item arrived exactly how it was described and was brand new, the customer service was also excellent and very friendly
![The Weeknd - The Highlights [Vinyl]](https://cdn.shopify.com/s/files/1/0574/3919/1207/files/41VtInQXgrL_250x250.jpg?v=1737824772)
Purchased about a dozen resin figures so far. Quality has been top notch. I've been using resin for projects for over 40 years, so it's nice to sit back and appreciate someone else's hard work.
Nemesis Now Pawzuph Black Horned Cat Hanging Decorative Ornament 10cm
Awesome purchase, no problems. Got it sealed and everything with a bayo1 code.
